Privacy Policy

At Intercontinental Grainger Solution Limited, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, contact us, request our services, or interact with our digital platforms, and how that information may be used.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Intercontinental Grainger Solution Limited is a Nigeria-based software design and development company providing software development, application development, custom business software, system integration, and related technology services.

For questions concerning this Privacy Policy or the handling of your information, you can contact us through the details provided on our Contact page.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect different types of information.

Information You Provide Directly

You may provide information when you:

Submit a contact form
Request a quotation
Send a project brief
Ask for a consultation
Subscribe to communications
Contact us by email or telephone
Enter into a business relationship with us

This information may include:

Full name
Company or organisation name
Email address
Telephone number
Business address
Project requirements
Information contained in your enquiry
Other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate location
Date and time of visits
Referring website
General website usage information

This information helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We may use information collected through our website or business interactions to:

Respond to enquiries
Discuss software projects and requirements
Prepare quotations and proposals
Provide requested services
Communicate with clients
Improve our website and services
Understand website usage
Maintain website security
Identify and resolve technical problems
Manage our business relationship with clients
Meet applicable legal or regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable privacy requirements.

4. Project and Business Information

When you approach us regarding software development or other services, you may provide information about your organisation, systems, processes, users, products, customers, or business operations.

We treat information shared with us for the purpose of discussing or delivering a project as confidential business information where applicable.

We will not intentionally use confidential project information for unrelated purposes without appropriate authorisation, except where disclosure is required by law or necessary to provide an agreed service.

5. How We Protect Your Information

We take reasonable technical and organisational measures to protect information against:

Unauthorised access
Unauthorised disclosure
Loss
Misuse
Alteration
Destruction

However, no website, software system, online communication or electronic storage method can be guaranteed to be completely secure.

You should therefore avoid sending highly sensitive information through ordinary website forms or unsecured communication channels unless specifically requested through an appropriate secure process.

6. Sharing of Information

We do not sell your personal information.

We may share information where reasonably necessary with:

Service Providers

Third-party providers who assist us with services such as:

Website hosting
Email delivery
Website analytics
Cloud storage
Software infrastructure
Payment processing
Security and technical services

These providers may only receive information necessary to perform their respective services.

Legal or Regulatory Requirements

We may disclose information where required to do so by applicable law, regulation, court order, or lawful governmental request.

Business Transactions

If the company undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences, understand visitor activity, and improve functionality.

We may use cookies for purposes such as:

Website functionality
Remembering preferences
Understanding website traffic
Improving user experience
Website security
Analysing how visitors interact with our pages

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

8. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services.

These websites operate independently from Intercontinental Grainger Solution Limited and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

9. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

Complete a service or project
Maintain business records
Resolve disputes
Meet contractual obligations
Meet legal or regulatory requirements
Protect our legitimate business interests

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it.

10. Your Privacy Rights

Depending on applicable Nigerian law and your circumstances, you may have rights concerning your personal information, including the right to:

Request access to information we hold about you
Ask us to correct inaccurate information
Request deletion of information where legally appropriate
Ask about how your information is being used
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request further information about our privacy practices

Some requests may be subject to legal or contractual limitations.

To exercise a privacy-related right, contact us using the information provided below.

11. Children’s Privacy

Our website and services are primarily intended for businesses, organisations, and professional users.

We do not knowingly collect personal information from children for purposes unrelated to the provision of our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. International Data Transfers

Because websites, cloud platforms, software infrastructure, and service providers may operate across different countries, information may sometimes be processed or stored outside Nigeria.

Where this occurs, we take reasonable steps to ensure that information is handled in accordance with applicable privacy and data-protection requirements.

13. Data Breaches

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate steps to contain, investigate, and address it.

Where notification is legally required, we will make the necessary notifications to relevant authorities and/or affected individuals within the applicable requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to our website
Changes in technology
Changes in applicable laws
Improvements to our privacy practices

When we make significant changes, we may update the Last Updated date at the beginning of this page.

We encourage you to review this page periodically.